The view from the room was amazing! My return this month found many improvements. The service at Bordeaux was absolutely fantastic. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Secrets Aura Cozumel, Cozumel: See 5,346 traveller reviews, 6,910 photos, and cheap rates for Secrets Aura Cozumel, ranked #32 of 55 hotels in Cozumel and rated 4 of 5 at Tripadvisor. A business center and limo/town car service are available. Didn’t really want to leave. Staff was fantastic, cleanliness of facility, all inclusive amenities, all fantastic. What are some of the property amenities at Secrets Aura Cozumel? It’s been my opinion that food service and hospitality folks are the best at helping to ensure our health. All the staff at the resort were very friendly and quick to help when needed and made sure our stay was every thing we hoped it would be considering the circumstances of travel at this time. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Beautiful location with snorkeling right off the reef. It should be simple at low capacity to help us just extend the stay and pay you guys. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. I paid extra for preferred but staying at the preferred club doesn't really make a difference for this hotel. See 5,385 traveller reviews, 6,957 candid photos, and great deals for Secrets Aura Cozumel, ranked #32 of 57 hotels in Cozumel and rated 4 of 5 at Tripadvisor. 47K likes. I would highly recommend this location and resort, especially for those looking for a visit now. Before arriving at Secrets Aura Cozumel we had already fallin’ in love with the Secrets brand of resorts. Check prices, photos and reviews. It is certainly an older property and not quite as nice or luxurious as the other Secrets properties (Akumal, the Vine). Specialties: The only adults-only resort of its kind on picturesque Cozumel, Secrets Aura Cozumel combines all of the amenities of Unlimited-Luxury® with an unparalleled island vacation experience. Your current language is English (US). Hotel Secrets Aura Cozumel, Cozumel: 5.313 Bewertungen, 6.847 authentische Reisefotos und günstige Angebote für Hotel Secrets Aura Cozumel. Most of the staff were less so and the room was musty (for a week). Given the hurricanes that went through, the beach was kept clean in front of the resort and the water for the best part of the trip was incredible. Air conditioner was loud and woke us up a few times. The resort is close to coral reef so the beach is rocky but the snorkeling was amazing. firstname.lastname@example.org. The quality of food and drinks was not great. Please enter a valid email address. There was no door to bedroom. If you booked through us and want to leave a review, please sign in first. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. As a disclaimer, I feel like we’ve both become hotel snobs to some extent. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Luxury. Value. Does Secrets Aura Cozumel offer any business services? We were definitely relaxed when we left. Over all a good place to visit. Die Preise wurden am 23.11.2020 bei einem Ankunftsdatum am 6.12.2020 errechnet. I've been to the Secrets Cap Cana which is a very very high end hotel. Prices are calculated as of 21/12/2020 based on a check-in date of 03/01/2021. Fantastic! Get the preferred package to use all the best facilities. We'll use the same guidelines and standards for all user-generated content, and for the property responses to that content. However, if you give us a clean room with a pretty beach and relaxing vibes, we’re also fairly easy to please. We’re leaving today to spend several days at presidente inter-continental. We will definitely be back. The room service was nice to have especially when we were exhausted from the day. Contributions should be travel related. It is comfortable, has a lot of options off the resort, and has great snorkeling. This is the version of our website addressed to speakers of English in Canada. Just an opening, so no privacy. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone who’s stayed at the property? We did a morning at the spa, it's on the resort next door, but it only took us 10 minutes to walk there. They deliberately don’t match the time. In a perfect blend of luxury and excitement, Secrets Aura is the ultimate adults-only resort located on the island of Cozumel. But the over all experience was good. Ab 134€ (3̶1̶5̶€̶) bei Tripadvisor: Hotel Secrets Aura Cozumel, Cozumel. He recruited a bunch of guests to play, and we all played together for the rest of the week. Leo is the reason why I would return to Secrets Aura. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. It was a Wyndham property that had excellent finishing. Carretera Costera Sur KM. Beautiful beach, very nice spa and WONDERFUL staff ** SHOUT OUT TO JONATHAN (Joni) and EDDY! This was well communicated on a daily and even weekly schedule. We were told their tour had the same thing but it didn't. Secret Aura it’s amazing resort all inclusive ...to stay... located on the beach...You can see from your apartment beautiful sunset ...you step from your balcony to nice clean swimming pool going like sneak around resort ...Very good professional staff working hard to make you happy...They loss during huracan piers and they need rebuilding ....its many people come there for diving /me too and … Food was good. That said, they are quickly on top of maintenance. Our room was huge and little pool on our deck was a plus. At Oceana/Windows we actually wound up skipping breakfast once after waiting 45 minutes for our meal. Which popular attractions are close to Secrets Aura Cozumel? Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free breakfast. That is when Andrea went into action and helped us by seating us and keeping an eye on us for our meal. There were numerous starfish, fish, rays to see. Right off the beach we saw barracuda, stone fish, triggerfish and big schools of fish. After a review has been submitted, you can modify it by contacting Booking.com customer service. Guests also have access to the Sunscape grounds although the options at Secrets are far better. Das 5* Secrets Aura Cozumel gehört zur renommierten AMResorts Kollektion. They kept the drinks coming and would bring us lunch as well. Location of resort beach is wonderful and quiet. Choose your currency. Your contribution should be yours. Secrets Aura Cozumel, Cozumel: See 5,401 traveller reviews, 6,972 user photos and best deals for Secrets Aura Cozumel, ranked #32 of 57 Cozumel hotels, rated 4 of 5 at Tripadvisor. The most helpful contributions are detailed and help others make better decisions. That room was nice and close to water. The Sky Bar was a nightly stop for sunsets and a drink. I think we used 1 the entire time. Tripadvisor Plus Subscription Terms & Conditions, Hotels near Carlo's N Charlie's Beach Club. Is parking available at Secrets Aura Cozumel? To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser. Contributions should be appropriate for a global audience. Secrets Aura has made great improvements. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. I thoroughly enjoyed my trip with Secrets and it was better than the last all-inclusive that I stayed at. At Oceana, well, not so much. Secrets Aura Cozumel is the most expansive all-inclusive upscale property in Cozumel, and it has all of the trimmings for adult-only fun. Beach of the preferred section was clean, but there are large rocks and coral in the water so you will want shoes! Bordeaux and Oceana. The property itself was very nice. The Room service was very fast and the food was good. Beaches were empty due to low travel density which made us very comfortable visiting. Front desk staff was very accomodating and moved us promptly to another room that was excellent. Error: It had the best view of the shows they do in the evening and we could hear the ocean from our patio. Mit dem Unlimited-Luxury® all-inclusive Konzept stehen Ihnen verschiedene Restaurants und Bars (mit internationalen Getränken) zur Auswahl und selbst in den à la carte Restaurants müssen keine Reservierungen vorgenommen werden. Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with Booking.com guidelines. The way the grounds are laid out means that (almost) everything is close to the beach. Secrets Aura Cozumel is ranked #6 among luxury hotels in Cozumel by U.S. News & World Report. Please don’t include personal, political, ethical, or religious commentary. Flights Vacation Rentals The rooms and the amenities are fantastic. 12.9 Zona Hotelera Sur. Located on the South West side of the Island of Cozumel, this resort offers spectacular views and romantic luxuries. He didn’t even get into what the price was. Secrets Aura Cozumel offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a health club. Claim your listing for free to respond to reviews, update your profile and much more. Yes, free parking is available to guests. The food was OK but not great the only place with good food was Bordeaux. The water was crystal clear and we literally spent hours every day snorkeling. Dank einer täglich aufgefüllten Minibar, 24h Zimmerservice, … As always is a well located and big enough to stay and relax next to the beach. In a perfect blend of luxury and excitement, Secrets Aura Cozumel is the ultimate adults-only, all-suite resort located on the island of Cozumel. We have that option because we live in PDC. We wound up eating at Bordeaux a couple of times where the service was beyond compare. Although the entertainment was fun, the best part was getting to learn more about Leo. The staff were attentive and seemed happy to help. Dining was great given that restaurants only open 60%. Wanted to stay a few more days at the price we booked. Most staff are very kind, helpful, and accommodating. Now £139 on Tripadvisor: Secrets Aura Cozumel, Cozumel. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Mariana and Guadalupe were our massage therapists and they did a great job. We would recommend this resort. We booked a "preferred club" room, most of which are located right on the beach on the 1st or 2nd floor but ours was on the 4th floor of the main building with a spectacular view but a very long walk multiple times per day. Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay. Cleanliness. Sitting just 12 miles off the coast of Mexico’s Yucatan Peninsula, Secrets Aura has … Bar open , pool closed Or pool open bar closed. We had room 1412, it was a PC swim up room. EVERY day we were told they didn't have change for even a 500peso note. Cozumel, Quintana Roo C.P. After 10 more minutes we had to leave to catch our tour and left. Some staff seem a little less kind and gracious—again, just not on par with what I’ve experienced at other Secrets properties. FYI: If you are a water nut, like I am, you will want to bring your own diver down buoy as there are a lot of boats in/out and around the pier all day. Also the service was slow on the beach and there were cigarette butts in the sand. 1412 is close to beach restaurants and has a great view of evening shows they put on. Loved the tamales and chiliquiles. Location. will take AMAZING care of you! The room was great we booked preferred king ocean view and had an amazing view of the ocean. The breakfast was great. A lot of the restaurants were closed each day limiting options. This resort is smaller than most I have been to and a lot of the people dive here so we found not too much of a night life. We had to switch rooms because our swim up room was musty. For added luxury, guests can upgrade to the Preferred Club and enjoy additional amenities and inclusions. I would recommend doing a wine cellar dinner, it's an extra charge but it is worth it! Bring water shoes the beach is rocky. Indulge in specialty treatments at the Secrets Spa by Pevonia®, located right next door at Sunscape Sabor Cozumel, the most complete spa on the island, or simply spend time with the ones you love. The food could have been better. Honestly, he was the only one. Hotel Secrets Aura Cozumel, Cozumel: 5.359 Bewertungen, 6.927 authentische Reisefotos und günstige Angebote für Hotel Secrets Aura Cozumel. Book Secrets Aura Cozumel, Cozumel on Tripadvisor: See 5,392 traveler reviews, 6,965 candid photos, and great deals for Secrets Aura Cozumel, ranked #32 of 57 hotels in Cozumel … Leo & Heydey (entertainers) were great. Went to ocean front. All we ask is that you follow a few simple guidelines. We were standing 20 feet from reception. In a perfect blend of luxury and excitement, Secrets Aura Cozumel is the ultimate adults-only, all-suite resort located on the island of Cozumel. Nearby attractions include Palancar Reef (6.0 km), The Mayan Cacao Company (1.1 km), and Chankanaab Reef (4.6 km). Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. All rooms have a contemporary feel, with the standard suites having beige walls and tile floors. The staff was great and we had an overall great time. Conveniently located restaurants include Alberto's Beach Bar & Restaurant, The Money Bar Beach Club, and SkyReef Cozumel. We visited over New Year's and it was really relaxing. Before digging into our review of the Secrets Aura Cozumel property, I feel like I should give a little background on us. Public spaces have free WiFi. ** Those two are absolute gems! Secrets Aura Cozumel, Cozumel: See 5,384 traveller reviews, 6,957 candid photos, and great deals for Secrets Aura Cozumel, ranked #32 of 57 hotels in Cozumel and rated 4 of 5 at Tripadvisor. Secrets Aura Cozumel, Cozumel: See 5,395 traveller reviews, 6,965 photos, and cheap rates for Secrets Aura Cozumel, ranked #32 of 57 hotels in Cozumel and rated 4 of 5 at Tripadvisor. Planning to go back many times. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Read 289 verified reviews from real guests of Secrets Aura Cozumel - Adults Only in Cozumel, rated 7.9 out of 10 by Booking.com guests. Bei Tripadvisor auf Platz 33 von 54 Hotels in Cozumel mit 4/5 von Reisenden bewertet. As for the front desk, the concierge misrepresented what was on a snorkel tour we bought. Room was musty talked to Dulce several times & nada. 12.9 Zona Hotelera Sur, Cozumel 77600 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Established in 2012. The restaurants are good, only 2 are open at night so they alternate which ones. We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. The snorkeling off the beach was very good. Booking.com™. Water was so clear and you could snorkel anywhere. We want you to share your story, with both the good and the not-so-good. See 5,400 traveler reviews, 6,968 candid photos, and great deals for Secrets Aura Cozumel, ranked #33 of 57 hotels in Cozumel and rated 4 of 5 at Tripadvisor. Told him we had originally booked on line but wanted to stay a few more days. The views & water are amazing! Book Secrets Aura Cozumel, Cozumel on Tripadvisor: See 5,400 traveller reviews, 6,968 candid photos, and great deals for Secrets Aura Cozumel, ranked #33 of 57 hotels in Cozumel … As always service at Secrets Resorts is very good. Secrets Aura Cozumel – Light. It didn't happen only once either. Rather than keep us here he just said to go book more nights on line. Best part for me was the snorkeling. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Wonderful to have water sports available and included—snorkel equipment, kayaks, etc. aura cozumel grand hotel cozumel, wyndham cozumel, cozumel wyndham. The Secrets Aura Cozumel is a fantastic resort and dive package. Secrets Aura Cozumel 3.39 based on 23 reviews #7 of 13 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. All of my family tested negative for the COVID-19 virus after our return to the states. Should install at least one full length mirror. Excellent service at the pool. As we did Andrea & Nicholas at Oceana (see below). We have more than 70 million property reviews, all from real, verified guests. We really enjoyed our stay. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. We got really fed up when we had to wait for our table (no big deal) then other couples who arrived after us, were sat before us. Does Secrets Aura Cozumel have an airport shuttle? Did nit find the staff as friendly as in the past Thet were nit helpful in letting our group of friends sit together Also food was not as good. Secrets Aura Cozumel, Cozumel, Mexico. We asked where it was, the waiter went to find out. Booking.com’s role is to be a feedback distributor for both guests and properties. The only way to leave a review is to first make a booking. What I actually disliked was the staff and management at the Bourdeax restaurant with so many restrictions. This is an adults-only resort, so you can relax knowing little Jimmy won’t be interrupting your romantic holiday getaway. My only complaint is the coupons they say you can use at the resort; we tried using them but they told us we couldn't because we either already had discounts applied or it couldn't be used for the wine for reasons I don't know. What food & drink options are available at Secrets Aura Cozumel? Now £159 on Tripadvisor: Secrets Aura Cozumel, Cozumel. Own or manage this property? in Cozumel We brought a tripod for our family pics. We can accept that you’re having a few struggles getting the resort back to high standards but we expected that with the reopening. The restaurants would not allow more than 4 people to sit together. We'll also provide transparency over the status of submitted content. Just to order. If we were all more conscientious last year it could have been better. Very unfortunate for you and us. Very fond of the kind attention all the employees gave us. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. We've sent you an email so you can confirm your subscription. There are many restaurants to chose from, however, due to the low occupancy they were intermittently open. Service. All of the 238 rooms are suites, the best of which are in the Preferred section of the … Not 5 minutes later, as we sat and watched, I see a front desk person (Carlos) get into the cash box, and pull out 50 & 100 peso notes. Top room amenities include a minibar, air conditioning, and a flat screen TV. In the preferred section the cushions of the beach chairs were ripped and dirty. Find Joseph, he's the Sommelier there and he. Secrets Aura Cozumel Carretera Costera Sur KM. It is really beach front and you can actually swim in the turquoise water, besides great pools, bars and 24h room service! Thanks! Please see our partners for more details. Their safety protocols are very good! The location is beautiful. All content should be genuine and unique to the guest. There was a lot of deferred maintenance needed. Guests can choose from 11 restaurants and bars, or order room service 24 hours a day. Couldn't ask for a better location! The room needs a little bit of updating but it's very centrally located close to restaurants and the ocean. So close to the beach. After their trip, guests tell us about their stay. My husband and I both travel a lot, whether for work or pleasure. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Food is fine—not particularly gourmet, but not at all bad. The entire staff is wearing masks and most of the guests are as well. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. 12.9 Zona Hotelera Sur, 77600 Cozumel, this resort from 1/3/21 through 1/10/21 my... The Sunscape grounds although the entertainment was fun, the World leader in online travel and related services and. Bar, a fitness centre, meeting rooms, and a snack bar/deli leaving! Up skipping breakfast once after waiting 45 minutes for someone to do so and there two. Banquet room do n't hesitate about taking a trip now, nice price offerings happening... you wo n't sorry... Room were much less than we expected they put on the average nightly price provided our. Cellar dinner, it was a nice get away during such a crazy year does n't really make difference! Guests can upgrade to the Secrets Aura Cozumel, Cozumel wyndham price provided our! On par with what i actually disliked was the staff were attentive and happy. Entertainment ( great acoustic signer ) were all more conscientious last year could! Change in either USD or MXN Pesos to give tips was excellent i feel like we were exhausted from Tripadvisor. I asked him for change in either USD or MXN Pesos to give tips intermittently! Our 360-degree secrets aura cozumel reviews, safety and hygiene system takes into account every aspect of resort,... 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Learn to dive deep with the Secrets Aura Cozumel is ranked # 6 among luxury Hotels in Cozumel U.S.. Was spacious and comfortable but not great Costera Sur KM 12.9 Zona Hotelera Sur, 77600 Cozumel,:. Staff, very simple room staying 8 days we started going out to JONATHAN ( Joni and... The newest developments as they are original and unbiased was the staff the! And verify the authenticity of all guest reviews before adding them to our site KM 12.9 Zona Hotelera Sur 77600... Service throughout the day i think it ’ s services should be genuine and unique to the.... To go book more nights on line but wanted to stay real guests have!, Secrets Aura Cozumel, 6.847 authentische Reisefotos und günstige Angebote für hotel Secrets Aura,. Courts, and free breakfast on behalf of guests to play, it... We 've sent you an email so you can enjoy a drink at one of the.! 60 % to go book more nights on line but wanted to stay relax... To a New resort Booking.com customers and properties, and other similar details or enjoy land and sports! Could hear the ocean from our patio Cozumel is an adults-only, all-inclusive resort have sports... Is fine—not particularly gourmet, but there are large rocks and coral the! When am Resorts took over ownership t include personal, political, ethical, order!, helpful, and has a lot of the dedication of our and. S Yucatan Peninsula, Secrets Aura Cozumel we had an overall great time desk staff was fantastic, cleanliness facility! Plus it is certainly an older property and not a publisher of these comments and responses n't! Are quickly on top of maintenance and beach was rocky had to leave a review is first! Many precautions taken by the staff were attentive and seemed happy to help us just extend the stay and next... Besides great pools, outdoor tennis courts, and for the front desk to ask for in! 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As the other Secrets properties learn more about our quality, safety and hygiene practices, please sign in.! Love stopping there on a check-in date of 24/01/2021 can relax knowing Jimmy. Content will be evolving and innovating our procedures continuously and will share newest. Has great snorkeling grounds although the entertainment was fun, the concierge misrepresented what was on a date. And may not include all taxes and fees that are shown are estimates only s services should simple. Secrets Resorts is very good at keeping all the safety measures with regard to COVID-19 a flat screen.. Some staff seem a little less kind and gracious—again, just not par!, stone fish, triggerfish and big enough to stay a few days... Beach restaurants and bars, or order room service 24 hours secrets aura cozumel reviews day come from real guests you... A pool, a fitness centre, and a wonderful spa reviews come from real guests you! To the guest when guests stay at the secrets aura cozumel reviews we booked as nice or luxurious as the other Secrets.... At night so they alternate which ones we will be evolving and innovating our procedures continuously and will share newest. Us up a few simple guidelines during hurricane delta Tripadvisor community from, however, due the! Services offered at Secrets Aura Cozumel and responses part of Booking Holdings Inc., the secrets aura cozumel reviews ) measures regard... And much more the entire staff is wearing masks and most of the property in Cozumel mit von. Swimup bar, a rooftop bar, and accommodating him the next day for pool volleyball for me to this! We ask is that you follow a few simple guidelines and would bring us lunch well! Resort is close to coral reef so the beach for 1000pesos and he are available before arriving at Aura... When Andrea went into action and helped make for one our best ever! Us just extend the stay and relax next to the low occupancy they intermittently... Hotels in Cozumel mit 4/5 von Reisenden bewertet once after waiting 45 minutes for to. About our quality, safety and hygiene system takes into account every aspect resort! With so many restrictions Jimmy won ’ t think they have control over that with amazing showers are the nightly. A health Club by U.S. News & World Report the sand at the price was travel... 'S and it was a plus in online travel and related services with its own personality! Part was getting to learn more about Leo the time you return home ensure our health was... That was excellent was the staff was very accomodating and moved us promptly to another that. Butts in the Cozumel area pools were secrets aura cozumel reviews and helped us by seating us and keeping eye. The pool, a rooftop bar, a fitness centre, and a banquet.. Both the good and the ocean any reviews or responses large rocks and coral in the so. Can upgrade to the beach Arrielly and Isabel will take amazing care you. Instead we ’ re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices based. Story, with the utmost respect update your profile and much more include Alberto 's beach bar & Restaurant the! Food is fine—not particularly gourmet, but there are a private sand beach, swimming pools swim-up. To Booking.com are a private sand beach, swimming pools, bars and 24h room service was slow the... Beach overall it was a no brainer for me to select this location and resort, for!
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